How long does it take to reach the Christmas markets from the hotel?
12 December 2024
The Christmas markets can be reached on foot within approximately 10 minutes from the hotel's location.
73 photos
HOTEL AMBASSADOR, Vienna – A Smart Stay in the City
153US$
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Key details
About the Hotel
Kaerntner Strasse 22,
Vienna,
Austria,
1010,
Vienna (Area)
- Steps from the Historic Center of Vienna
Great
8.8
9.2
3.4
Loved by Hotel Ambassador guests
"Magnificent in the spirit of the old luxurious Vienna interior, large rooms and excellent quality bed linen."
"Loved the outdoor area with umbrellas for people watching and an afternoon libation."
"This was a perfect choice for us."
5-star luxury in the heart of Vienna
Location
The Ambassador Hotel enjoys a prime location on
Rooms
The hotel offers 10
Dining
A rich
Business Facilities
The hotel features 30
Our Commitment to Arts
With its motto of '
Highlights
Location: Kärntner Straße, a prestigious shopping street
Rooms: 10 themed rooms dedicated to notable personalities
Dining: Breakfast buffet and Atrium Bar
Business: Club Ambassador for meetings up to 10 people
Must-do experiences
- Visit the Naschmarkt for local delicacies and vibrant atmosphere.
- Try Sachertorte at Café Sacher for a true Viennese dessert experience.
- Stroll through the Belvedere Gardens for stunning views and art.
- Explore the hidden treasures at the Leopold Museum in MuseumsQuartier.
- Catch a performance at the historic Vienna State Opera for culture.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Classic Double Room
2 persons
240 sq. feet
1 King-size bed
Heating
Bathtub
room details
Double Room
2 persons
345 sq. feet
1 King-size bed
Heating
Bathtub
room details
Apartment
2 persons
455 sq. feet
1 King-size bed
Coffee machine
Heating
room details
Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Hotel Ambassador, guests can savor European-inspired dishes while enjoying an elegant atmosphere. The dining experience is enhanced by an integrated open kitchen and a charming winter garden with views of the iconic fountain by Raphael Donner, making each meal a delightful experience.
Location
Kaerntner Strasse 22,
Vienna,
Austria,
1010,
Vienna (Area)
Map view
Kaerntner Strasse 22,
Vienna,
Austria,
1010,
Vienna (Area)
City landmarks
Palace
The Hofburg
2600 ft
Palace
Viennese coffeehouses
2700 ft
Museum
Museum of Art History
3500 ft
Museum
Museum of Natural History Vienna
3800 ft
Square
MuseumsQuartier
4300 ft
Park
Prater
1.5
mi
Museum
Secession
2700 ft
Church
St. Charle's Church
3300 ft
Church
St. Rupert's Church
2900 ft
Garden
Belvedere Palace
1.2
mi
Museum
Hundertwasser House
1.5
mi
Public Building
Rathaus
4900 ft
Palace
Schonbrunn Palace
3.0
mi
Landmark
The Republic Monumnet
2800 ft
Square
Holocaust memorial
2300 ft
Museum
Leopold Museum
4400 ft
Library
State Hall of the Austrian National Library
2500 ft
Landmark
Belvedere Museum
1.2
mi
Public Building
Austrian Parliament Building
4200 ft
Landmark
Viennese Giant Ferris Wheel
1.4
mi
Nearby
Church
St. Stephen's Cathedral
1300 ft
Museum
Albertina
1100 ft
Opera House
Vienna State Opera
1600 ft
Innere Stadt
Historic Center of Vienna
1500 ft
Tegetthoffstrasse 2
Imperial Crypt
600 ft
Museum
House of Music
1300 ft
Museum
Imperial Treasury Vienna
1300 ft
Church
Peterskirche
1900 ft
Lobkowitzplatz 2
Austrian Theatre Museum
900 ft
Museum
Wien Museum Mozart apartment
1700 ft
Restaurants
Cafe Sacher Wien
800 ft
4 Philharmoniker Str.
Figlmueller
1900 ft
Baeckerstrasse 6 1010 Vienna
Demel
2000 ft
Kohlmarkt 14
Medusa Restaurant & Club
300 ft
8 Neuer Markt
Kurkonditorei Oberlaa
400 ft
Naschmarkt stand 175
Ambassador
0 ft
Kaerntner Strasse 22 1. Stock
L. Heiner K.u.K. Hofzuckerbacker
300 ft
Kaerntner Strasse 21-23 1010 Vienna
Danieli
300 ft
Himmelpfortgasse 3
Le Bol
400 ft
14 Neuer Markt
SKY - Cafe
300 ft
Kaerntner Strasse 19
Restaurant Ferdinandt
400 ft
Neuer Markt 2
Marrakesch Restaurant
500 ft
Neuer Markt 8a
Explore Vienna
Explore Vienna
St. Stephen's Cathedral
5 minutes' walk
Gothic masterpiece with a stunning tower and beautiful stained glass. Guided tours and free admission on specific days.
Vienna State Opera
6 minutes' walk
Premier opera house renowned for its architecture and world-class performances. Offers guided tours and seasonal concerts.
Museum of Art History
13 minutes' walk
Famous art collections including works by old masters. Free entrance on the first Sunday of each month.
Demel
7 minutes' walk
Historic pastry shop and café known for its delicious cakes and Viennese coffee. A must-visit for dessert lovers.
Medusa Restaurant & Club
1 minute' walk
Stylish spot featuring Mediterranean cuisine and a vibrant nightlife. Perfect for a memorable evening out.
Vienna State Opera
6 minutes' walk
House of exquisite performances, hosting opera and ballet. Check for family-friendly matinee shows and tours.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 04:00-11:00
Guest Parking
Public parking is possible at a location nearby at EUR 26 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 25 per person per day.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
61
Former name
Hotel Ambassador Wien
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show moreShow less
Pros
Central location
Spacious rooms
Excellent breakfast
Amazing view
Cons
Old furniture
Narrow bathroom
Guest reviewsbased on 2356 reviews
Matthew from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: February 18, 2026
6/10
service inconsistencies marred the stay
cold staffroom preference
The reception staff seemed rather cold. That really dampened my enthusiasm for a return visit..
0 Helpful
nathalie from france
Family with children
classic double room
3 nights in November 2025
|
Reviewed: February 15, 2026
9/10
charming stay near the action
prime locationdiverse diningsubstantial breakfastmissing information
i found the location really good. it allowed easy access to key attractions and diverse dining options. the hotel provided a substantial breakfast with many choices (especially the fresh fruit!).
i found the lack of readily available information about parking a small inconvenience. i had to ask multiple times to understand the process.
Service
9/10
the staff ensured prompt and efficient assistance throughout the stay. they arranged a taxi to the airport and provided helpful information regarding local transport. i found the reception staff especially polite and eager to accommodate requests.
0 Helpful
|
Barry from United Kingdom
Couple
Classic Double Room
4 nights in November 2025
|
Reviewed: February 05, 2026
9.0/10
Good Central Stay
large roomcorner balconiesgreat breezepedestrian mall
I found a large room with two narrow balconies at the hotel corner. Opening both doors provided a great breeze. There was a bath that I used. The location allowed easy walking everywhere because of a pedestrian mall.
The staff at the front desk lacked name tags. A tall guy seemed rude during my check-in. I noticed similar complaints about the staff. It appears management accepts this bad behavior.
Dining
9/10
Breakfast featured various delicious options. I ate there one morning, and I thought that the offerings include many local foods. There was a chef that prepares everything just in time at request.
Rooms
10/10
The room included two narrow balconies at the building corner. The bathroom had all the necessary equipment. I appreciated the large space and the cleanliness. Everything there was perfect.
Location
10/10
The hotel is in the center nearby many attractions. I liked how close it was to a pedestrian zone, so I could walk. There are metro stations nearby too. I did not use it.
Facilities
8/10
The hotel had a bar. The bar remained open quite late. I saw many people there enjoying beverages. The decor was appealing.
Service
8/10
The staff delivered fast solutions. I asked for some information and I got it. There were cleaning services every day. I noticed attention from the staff.
0 Helpful
|
Alexander from Germany
Family with children
Classic Double Room
3 nights in November 2025
|
Reviewed: January 27, 2026
9/10
great breakfastcozy spotfriendly staff
the breakfast had many options and it was a great start to the day! the bar was a cosy spot and i debriefed the day there each evening. the staff were friendly so that was a real bonus!
The hotel seems to be living on past reputation. I missed some amenities.
0 Helpful
Charles from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: January 19, 2026
9.3/10
Fantastic Location, Elegant Room
central locationelegant stylehelpful staff
The hotel location is GREAT!!! It sits right in the middle of the walking street, surrounded by shops. The room features an elegant style I love. Staff members are helpful. They changed my aunt's room to one with easy access from the lift after finding she hurt her knees. She could not walk up the stairs.
The hotel lacks shampoo and conditioner. There was only very dilute shower gel.
Dining
9/10
Breakfast service was very nice. The staff members were attentive. There are many cafés and eateries nearby. Guests have a multitude of options for breakfast, lunch, and dinner within a short walk.
Service
9/10
The staff is professional. Staff is also kind. The reception staff speak several languages. They were helpful. Check-in staff took thoughtful action, which allowed us to stay in the same room for an extra night.
Location
10/10
The hotel is smack in the middle of the city center. It is in a super location. Shops surround it. It is right in the middle of the walking street. The cathedral is just a few steps away.
0 Helpful
|
Stella from United Kingdom
Couple
Classic Double Room
4 nights in October 2025
|
Reviewed: December 29, 2025
9/10
great central hotel
superb locationfriendly staffclean room
the location was superb. the reception staff were friendly and helpful. i appreciated the spacious, clean room (it was a classic double room).
0 Helpful
Robert from United Kingdom
Family with children
Classic Double Room
3 nights in November 2025
|
Reviewed: November 23, 2025
9/10
excellent stay downtown
early arrivaldelicious breakfast
the room had a great size. i especially appreciated the breakfast. it had various and delicious options. we got the room early in the morning upon arrival. i was very grateful for that.
0 Helpful
Questions of the users
About Hotel Ambassador
Is breakfast included in the room rate, or is it an additional cost?
9 November 2024
Breakfast is optional and available as a buffet at a cost of EUR 25 per person per day. It's served in the winter garden and the restaurant.
What is the cost for an airport shuttle service to the hotel?
3 January 2025
Airport transfers from Vienna International Airport to the hotel are available at a fixed rate of € 55 for 1-3 persons and € 85 for 4 or more persons.
Are baby cots or travel cribs available for families traveling with infants?
21 January 2025
The hotel offers a baby crib at no extra charge for children under 4 years old. The maximum number of cribs allowed in a room is one.
What are the charges for extra beds for children and adults?
15 February 2025
Children under 12 years are charged EUR 25 per night for extra beds, while guests aged 12 and older are charged EUR 50 per night. Maximum of one extra bed is allowed per room.
Do the apartments come equipped with kitchen facilities?
7 March 2025
Yes, the apartments feature a kitchenette for guests' convenience.
Is it possible to store luggage at the hotel after check-out?
18 February 2025
Luggage can be stored at the reception for a few hours after check-out for guests' convenience.
Are pets allowed at the hotel, and is there a fee?
23 April 2025
Dogs are welcome at the hotel, with an additional charge of EUR 20 per day for pets.
How close is the nearest parking facility to the hotel, and are there costs involved?
1 May 2025
Parking is available in a nearby partner garage at a rate of EUR 35 for 24 hours. The garage is conveniently located on Neuer Markt.
What are the operating hours of the hotel bar?
25 June 2025
The hotel bar operates daily from 07:00 AM to midnight, offering a variety of beverages and a pleasant atmosphere.
What attractions can visitors easily access from the hotel?
30 August 2025
Nearby attractions include St. Stephen's Cathedral, the Vienna State Opera, and other significant landmarks, all within walking distance.Next best alternative
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